Problems with Multiple Audio Devices
The other installed audio card is not working well.
You may have an existing audio device installed in your computer. The audio device may be an audio card or an onboard audio chipset. Before you install your audio device, you are advised to disable or completely uninstall and remove your existing audio device. Operating multiple audio devices in your computer may introduce usability issues.
Alternatively, during the installation of your audio card, do the following:
- If your computer detects an installed Sound Blaster Audigy series, Sound Blaster Live! series or Sound Blaster PCI512 audio card, a message box recommending that you completely uninstall and remove the older audio device will appear. Click the Yes button and follow the instructions on the screen to complete the removal of the old audio device. Remove the old audio card from your computer.
After the installation of the audio card, completely uninstall the existing card and remove the audio card from your computer.
The onboard audio chipset is not working well.
Disable your computer's onboard audio chipset. See your computer's motherboard documentation for details.