Formatting your player
If you need to format your player, back up the files in your player first. When you format your player, all songs and data files are deleted. Your new player is already formatted.
- Connect your player to your computer's USB port.
DO NOT press the buttons on your player while connecting it to your computer.
Double-click the My Computer icon on your desktop.
Alternatively, click Start 
My Computer. You will notice that your player is recognized as a Removable Disk.
Right-click the Removable Disk option, select the Format option, and follow the instructions on the screen to format your player.
Make sure you select FAT32 when formatting the player. NTFS is NOT supported on your player.
After the formatting is complete, make sure you stop your player before disconnecting it from your computer. For instructions on stopping your player, see Step 4: Disconnect player.