Support Options


Support Options


Many solutions can be found in this documentation but you can also post your question to the  Active Up Online Community.


The other support options are available to trial users and registered users :


  • Live Support. It is generally available from 10h to 19h (GMT+1). Live support uptime is not guaranteed.

  • Support Form. The most direct and effective way to contact us.


If you don’t want to buy ActiveMail and take advantage of our premium support, you can buy a separate support agreement. Please contact our sales department for details : [email protected].



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