Technical support

Lingvo

Technical Support

If you have any questions about using Lingvo, please consult your User’s Guide and Help file and visit the support section on our website before contacting technical support. If you could not find the answers to your questions there, please feel free to write to us at [email protected] or call us at (095) 234-4400.
The technical support team will need the following information to provide you with expert advice and assistance:

  • Your full name
  • Your company name
  • Your phone, fax, e-mail
  • The serial number of your Lingvo distribution package 
  • The build number of your version of Lingvo (see Help/About Lingvo.../Build)
  • A general description of your problem (if an error message appeared when working with Lingvo, please, enclose its full text).
  • The type of your computer
  • Windows version
  • Any other information you consider important or helpful

Some of this information can be gathered automatically by clicking on Help/About Lingvo/System Info.

NORTH/SOUTH AMERICA

ABBYY USA
Address: 46560 Fremont Boulevard, Suite #105, Fremont, CA, 94538, USA
Tel.: + 1 510 226-6719
Fax: + 1 510 226-6069
E-mail: [email protected]
http://www.abbyyusa.com

WESTERN EUROPE

ABBYY Europe GmbH
Address: Anglerstrasse 6, 80339, Muncich, Germany
Tel.:+ 49 (0) 89-511159-0
Fax:+ 49 (0) 89-511159-59
E-mail: [email protected]
http://www.abbyyeu.com

UNITED KINGDOM

ABBYY Europe GmbH, UK Office
Address: 3 South Mill Trading Center, South Mill Road, Bishops Stortford, Herts, CM23 3DY, England
Tel.: + 44 (0) 1279 32-3766
Fax: + 44 (0) 1279 32-3767
E-mail: [email protected]
http://www.abbyy.co.uk

EASTERN EUROPE

ABBYY Ukraine
Address: P.O. Box #23, 02002 Kyiv, Ukraine
Tel.: + 38 044 490-9999
Fax: + 38 044 495-2080
E-mail: [email protected]
http://www.abbyy.com.ua

ALL OTHER COUNTRIES

ABBYY Software House (Headquaters)
Address: P.O. Box 72, Moscow, Russia, 125015
ABBYY Software House (Headquarters)
Tel.: +7 095 234-4400
Fax: +7 095 956-4787
E-mail: [email protected]
http://www.abbyy.ru,
http://www.abbyy.com
http://www.lingvo.ru